Navigating the Wild West of Consumer AI

A User's Perspective

02 Mar 2023

Let’s be honest, AI is everywhere. It suggests what shows I should binge next, helps me edit photos like a pro, and occasionally tries to sell me things I probably don’t need. As someone who loves to try out new tech, I’m fascinated by the possibilities of AI but also increasingly wary of the pitfalls that come along with it. Here’s what keeps me up at night:

Am I being manipulated?

Between targeted ads, recommendation engines, and personalized content, sometimes it feels like AI knows me better than I know myself. That’s both cool and concerning. What I worry about is:

The Filter Bubble: Are the algorithms subtly steering me towards specific choices, limiting my exposure to diverse opinions or alternative products?

The Nudge Factor: Sometimes, a well-timed recommendation is helpful, but other times it feels like AI is nudging me to spend money or behave in ways I hadn’t necessarily planned on.

Is my privacy just an illusion?

I get that my data fuels these AI systems, but I feel like I’ve lost track of who has what information and how it’s being used. Here’s my concern:

The Creepy Factor: Apps asking for way too many permissions, or my smart speaker seeming to mysteriously ‘know’ what I was just talking about…it makes me uneasy.

What Happens When Things Go Wrong: Data breaches are headline news all the time. I’m not sure my digital footprint is as safe as it should be, and I don’t know what recourse I have if it’s not.

Can I really trust what I see (or hear)?

With AI getting really good at creating fake videos, images, and even text, it’s getting harder to tell what’s real anymore. My fear is:

Deepfakes Gone Wild: How am I supposed to trust a viral video or news story when it could be completely fabricated? Undermining trust like that is dangerous.

The Battle Against Misinformation: It’s already hard enough to combat fake news and propaganda. AI-fueled misinformation will make this problem practically unsolvable.

Where’s the human in the loop?

AI can be incredibly helpful, but there are times I crave that human touch. What’s frustrating is:

When AI Falls Short: Often, I find myself stuck in endless loops with chatbots that can’t solve my problem, longing to simply talk to a real person.

AI Isn’t the Answer to Everything: Major life decisions or situations with complex emotions are where I need human empathy and judgment, not just what an algorithm spits out.

What I Want From Consumer AI

I’m not anti-AI; far from it! I just want it to be better, more responsible. Here’s my wish list:

Transparency: Tell me how my data is used and why I’m seeing certain things.

Control: Give me real choices about data sharing and easy-to-understand privacy settings.

Help in Fighting Fakes: I want platforms and tools that actively combat AI-generated misinformation.

The Human Option: Don’t make AI the only way to interact – give me the option for human assistance when I need it.

It’s a delicate balance – I want the benefits of AI without feeling like a pawn in a giant technological game.